CANCELLATION POLICY IN PAPAGAYO FISHING
Some boats reservations require a 50% deposit, others $200, and others just $100; it will depsnds on the size or price of the boat.
Reservations must be secured by a deposit with a credit card or thru PayPal.
Balance payment for the fishing charter is collected on the day of the fishing trip in cash once you get onboard; Cash is always the preferred method of payment.
Credit card merchants in Costa Rica are expensive and all credit card transactions are taxe; so, If you must pay for the balance of the boat or the entire fishing charter by credit card, there will be an extra charge of 13%, these are the Government taxes added to your card; so, we recommend to bring cash to pay your balance.
CANCELLATION POLICY
100% refund of deposit if the fishing trip is cancelled by the Captain due to bad weather, we will try to re-book your fishing trip for a better day if the customer's schedule allows, otherwise we will cheerfully refund your deposit.
When you reserve a fishing trip, we do not book anyone else for that day. No shows leave the captain and deckhand standing at the fully set up boat wondering where is their charter.
1 - There will be not refund if you cancel your reservation 1 or 2 days before the fishing trip. In the best cases, we can coordinate with you to reschedule your trip if you, or the boat is available.
2 - If you make a reservation with a boat and have it booked for over 2 months, and cancel this fishing trip before 2 days from the fishing trip; your refund will be just 50%.
3 - When you reserve a fishing trip, we do not book anyone else for that day; If you not shows leave the captain and deckhand waiting at the fully set up boat wondering where are their customer(s); that's why is important that you let's know one day before that averything is ok or, not for fishing trip.
GENERAL POLICY
- Time: Be, 15 minutes prior to departure time.
- Rates: Rates are subject to change and do not include customary tip for the crew (20%).
- Safety: The safety and enjoyment of our passengers and crew is extremely important. It will be the sole decision of the vessel Captain in assessing equipment, water and weather conditions as to actual departure.
- If a cancellation must be made under the above circumstances, it will be the client's choice for a refund of deposit or rescheduling.
- Medical Concerns: Please inform us of any medical problems or special requirements at the time of booking.
- Alcohol: Beer is allowed but being obnoxious and drunk is not. Always drink responsibly.